RASASC Guildford - Our Phone Helpline

Helpline Volunteer
A Helpline volunteer on call

RASASC's telephone helpline is staffed by volunteers who welcome calls from both female and male survivors of rape or sexual abuse as well as from their friends, family, partners or anyone who has concerns about recent or past sexual violence.

Sexual abuse can affect people in many different ways. Often there is no one for an abused person to turn to, no one with whom to share their feelings. Sometimes it's easier to talk to a skilled helper - someone who can be relied upon to listen carefully and sympathetically, without making judgements.

Our helpline volunteer staff are trained and dedicated individuals who have time to listen and provide a thoughtful and confidential service. All helpline listeners have been through our in-house training, which includes 2 months formal training and 3 months experiential training on the helpline. Helpline listeners can give advice on police procedures, medical implications, suitable referral agencies, other useful organisations and information websites or, when needed, are able to just listen.

If you have concerns that you would like to discuss please call us.

Telephone Helpline (for women and men)
staffed by trained female volunteers
01483-546400
7.30pm-9.30pm, Sunday to Friday
(Closed on Saturdays and Public Holidays)

Male Helpline: We are sad to announce the recent
closure of our extra helpline run by men, for men.
However, the main helpline (run by females)
welcomes female and male callers, as always.

Strict confidentiality is maintained at all times.

Use the above telephone number for assistance with any personal matters of an individual concern or crisis nature. Otherwise please contact our office if you wish to offer voluntary help or have any query of a professional or public nature related to rape and sexual abuse survival.

THA Logo We are a member of The Telephone Helplines Association, the national organisation that assists voluntary and statutory non-profit helplines to achieve the highest quality response to all those seeking information, advice and help on health, social welfare or educational issues via the telephone and other interactive technology.